Cancellation Policy

To help provide the best experience for every family: Arrival: Please arrive 10–15 minutes early to allow time for check-in and to get your baby ready for the session. Health & Safety: If your baby has a fever, contagious illness, vomiting, diarrhea, or any condition that could affect their safety or the health of others, please contact us to reschedule. Parent/Guardian Presence: A parent or legal guardian must remain present throughout the entire session. What to Bring: Please bring your baby’s swim diaper, towel, change of clothes, and any comfort items your baby may need. If you forget any of these essentials, select items will be available for purchase at our boutique. Questions: If you have any questions or concerns before your appointment, we’re happy to help. Please reach out to us in advance. Cancellation & Rescheduling: We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a fee.